2005/10/18

"But it doesn't looks smaller"

OK, I really have all sorts of things I want to post, but because I have so much going on to post about, I haven't had as much time to post. But this is funny.

I've been pretty burned out at Kinko's lately. I'm starting to fall victim to a lot of the attitudes I hear Kinko's people talk about. Saturday night a lady came in with an oversize. I had seen one of our guys helping her the night before. As we often see she brought in an 8.5x11 piece of paper (probably designed in MS Word) and wanted it blown up to "poster" size. There is no official "poster" size. Many are either 18x24 or 24x36, but there certainly is no standard. So she had told the employee the night before to make it the same size as the promotional signs FedEx sends us to hang in the windows, because our in-house printing capabilities aren't good enough for us to use for promotion.

She has another oversize that she has somehow mounted to a precut 20"x30" board she bought at Wal-Mart. She shows me the one done for her the previous night, then shows me the board, and says "See, I told him this was too big for poster size."

At this point she has already lost me. Being the jaded punk I am, if someone gets stuck on this "poster size" pet peeve of mine, they have already lost my good favor. But I try to make people happy. At this point I told her I could try to fix it for her, but I couldn't do it as a free redo if the employee last night had done what she asked for to the best of his ability. She told me she asked him to size it to the promotional banners in the windows. I walked over to the window, pulled out my tape measurer, and it was 40"x30". That's TWICE the 20"x30" she wanted. I pointed this out and her response was "But I don't think they are that big!"


?????


Befuddled, and a bit offended someone of the same species as me could be quite so dense, I held out my tape measurer for her to use. She of course didn't like that and said that she didn't need to measure it, she just needed her copy made right.

So I made the copy for her, got it to exactly 20"x30", and didn't even charge her. It just wasn't worth it. I honestly felt kinda bad for her after realizing her capability to reason.

Bleh.

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